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  • Infrared people counter-WiFi/4G wireless people sensor

Infrared people counter-WiFi/4G wireless people sensor


In today's retail malls, supermarket chains, commercial buildings, libraries, and public transportation hubs, accurate customer flow statistics have become an indispensable foundation for operational optimization, space management, and marketing decisions. Traditional statistical tools inevitably encounter various bottlenecks in practical operation, while SUNPN's Infrared people counter fills a market gap with its WiFi/4G wireless transmission design, becoming the preferred professional WiFi/4G wireless customer flow sensor for global commercial operators.





1、Core Industry Pain Points That Traditional Pedestrian Counting Devices Face


Before adopting the SUNPN Infrared people counter, most commercial site operators suffer from four typical long-standing pain points in pedestrian data collection, which are the main driving factors for the upgrading of Infrared customer flow counter equipment:

1.1 Low counting accuracy leading to invalid operational data


Conventional wired pedestrian counting equipment often fails in real-scene identification: it easily misjudges regular single-person walking routes and omits the count of pedestrians passing rapidly, making the collected passenger flow data deviate severely from actual inbound and outbound passenger volume. Even after manual calibration, the error rate remains high, resulting in unreliable basic data for store scheduling and peak-hour resource allocation.

1.2 Cumbersome installation with complicated wiring layout


Most legacy people counters need customized construction space and fixed wiring pipelines, requiring wall drilling, wire trenching and circuit modification during on-site construction. The complex wiring setup not only raises construction costs but also damages the original decoration of shops, shopping malls and office premises, greatly restricting the popularization of the traditional WiFi/4G wireless customer flow sensor alternatives on the market.

1.3 Closed system hinders third-party data integration


Many existing counting terminals adopt closed independent data systems without open access protocols, making it impossible to synchronize passenger flow data to the merchant’s existing ERP, store management system or big data dashboard. Operators have to manually copy and input statistical data across multiple platforms, wasting massive administrative time and triggering secondary data entry errors.

1.4 Poor anti-interference performance causes frequent counting failures


Radio frequency interference from surrounding electrical equipment, Bluetooth devices and wireless routers often disturbs traditional counting sensors, triggering random false triggering, repeated counting and missing statistics of the old-style Infrared people counter, especially in crowded shopping malls and dense electronic equipment scenarios.


 2、SUNPN Infrared Passenger Flow Counter Core Function Introduction


SUNPN has independently developed two infrared passenger flow counters: a WiFi version and a 4G version. As upgraded versions of traditional infrared passenger flow counters, they address the aforementioned industry pain points through 12 optimized functional highlights and are listed as mature WiFi/4G wireless passenger flow sensors, suitable for global commercial deployment.

2.1 Ultra-High Statistical Accuracy Up to 97% in Standard Environments


The core infrared occlusion sensing module of the SUNPN infrared passenger flow counter automatically identifies the direction of entry and exit by blocking the infrared beam. Whether it's ordinary pedestrians, fast-moving pedestrians, or slow-moving elderly people, the infrared passenger flow counter can complete accurate bidirectional counting. In a standard indoor environment, the accuracy of single-person entry and exit counting can reach up to 97%, fundamentally solving the problems of missed and incorrect counting in traditional infrared passenger flow counter products.

2.2 Drill-Free Adhesive Installation, No Complex Wiring Required


Unlike wired passenger flow sensors, SUNPN's WiFi/4G wireless passenger flow sensors come with original 3M strong adhesive tape, allowing for easy installation without drilling or wiring. Users simply attach the transmitter and receiver terminals of the infrared passenger flow counter to the same horizontal level on both sides of the passageway (recommended installation height: 1.2m~1.4m). After simple Bluetooth pairing and network configuration, it's ready to use immediately, saving over 70% of on-site installation time and renovation damage costs. Multiple detection ranges are supported: indoor detection range of 1m~15m, and outdoor detection range of 1m~9m, suitable for supermarket entrances, shopping mall entrances, and library entrances of varying widths.

2.3 Dual Wireless Transmission Modes: WiFi 2.4G/5G and Global CAT.1 4G


SUNPN offers two versions of its infrared customer flow counter: WiFi and 4G, to adapt to different network environments:

WiFi Version: Compatible with dual-band 2.4GHz and 5GHz WiFi networks and Bluetooth 5.1, suitable for stores with stable local wireless network coverage;

4G Version: Features a built-in global CAT.1 cellular module and a plug-and-play SIM card design, requiring no on-site WiFi configuration. It automatically connects to the cellular network upon power-up, making it ideal for remote scenic spots, temporary pop-up stores, and remote offline stores without local WiFi. Both versions of the infrared customer flow counter use HTTP/JSON data upload protocols to ensure stable real-time data transmission and significantly enhance resistance to environmental wireless frequency interference compared to traditional infrared customer flow counters.

2.4 Rechargeable Battery Design for Extended Standby Life


All SUNPN infrared passenger flow counters utilize rechargeable batteries and feature a Type-C universal charging interface for flexible power supply. A full charge allows for up to 12 months of continuous operation under normal conditions, eliminating the need for frequent power cord and battery replacements required with WiFi/4G wireless passenger flow sensors. The low-power design, with an operating power range of 0.0004W to 3.7W, further extends the lifespan of the infrared passenger flow counter.

2.5 Open Cloud API and HTTP Protocol for Seamless System Integration


The open cloud API and HTTP interface protocol are core advantages that differentiate SUNPN infrared passenger flow counters from similar products, enabling seamless integration with third-party systems. Operators can push real-time passenger flow data collected by the infrared passenger flow counters to their self-built big data platforms, store management platforms, and customized ERP systems, completely breaking through the data isolation limitations of traditional infrared passenger flow counters. Furthermore, each WiFi/4G wireless passenger flow sensor comes with a free official smart retail cloud management platform.

2.6 Multi-dimensional Big Data Statistics and Remote Mobile Management


End users can view real-time data from the SUNPN infrared customer flow counter via a dedicated mobile app and a PC-based cloud backend. Statistical dimensions include minute/hour/day/week/month/yearly customer flow, single-store and multi-store grouped data, peak/off-peak hour comparisons, differences in customer flow between holidays and weekdays, and year-on-year and month-on-month growth analysis. Historical data can be exported offline to Excel documents. The infrared customer flow counter supports up to 3400 offline cached data entries, automatically uploading after temporary network outages. Furthermore, multi-store account and permission management functions facilitate unified management of customer flow data for dozens or hundreds of chain stores on a single cloud platform for group retailers.







3、Product Architecture of SUNPN Infrared people counter

The complete application architecture of SUNPN Infrared people counter consists of three core layers: terminal sensing layer, wireless transmission layer and cloud data management layer, forming closed-loop data collection-transmission-analysis workflow for the WiFi/4G wireless customer flow sensor:

Terminal Sensing Layer: Transmitter & receiver paired Infrared people counter hardware installed on both sides of entrances, collecting inbound/outbound pedestrian signals via infrared occlusion and storing raw counting data locally;

Wireless Transmission Layer: Onboard WiFi/Bluetooth or CAT.1 4G module of Infrared people counter completes encrypted data upload to SUNPN cloud server via HTTP JSON protocol;

Cloud & Application Layer: Free official cloud platform stores all passenger flow data, supports user’s APP/PC login for data query, report export and parameter modification; meanwhile open API interface allows data diversion to users’ customized third-party business systems.

4、Main Practical Application Scenarios & Commercial Value of Infrared people counter


SUNPN Infrared people counter has been widely applied across retail, commercial real estate, public service and catering industries, creating measurable economic and operational optimization value for end clients in each scenario:

4.1 Chain Supermarket & Retail Store


Retailers deploy Infrared people counter at shop front doors to count daily inbound customer volume, combining passenger flow data with transaction turnover to calculate store conversion rate. Based on peak-hour passenger flow statistics of the Infrared customer flow counter, managers adjust cashier staffing, promotional activity timing and shelf goods layout, effectively lifting in-store sales conversion by optimizing resource allocation.

4.2 Shopping Mall & Commercial Complex


Property management teams install WiFi/4G wireless customer flow sensor at each store entrance, mall main gate and escalator access. Aggregated data from all Infrared people counter terminals helps operators judge the popularity of different commercial floors and store locations, providing objective data reference for store rent pricing, brand replacement and marketing event planning.

4.3 Library, Museum & Government Public Venues


Public management departments use Infrared people counter to monitor real-time indoor visitor density, limiting instantaneous passenger number to avoid overcrowding risk. Monthly/yearly passenger flow reports exported from the Infrared customer flow counter also guide annual budget arrangement and opening hour adjustment of public facilities.

4.4 Fast-food Chain & Convenience Store


Catering brands arrange multiple sets of Infrared people counter at dine-in entrance and takeaway doorway separately, distinguishing dine-in and pickup passenger flow. Operators optimize kitchen staffing and dining area layout by analyzing peak traffic curve collected by WiFi/4G wireless customer flow sensor, cutting unnecessary labor cost and improving customer dining experience.


As a next-generation optimized solution for traditional passenger flow statistics, the SUNPN infrared passenger flow counter breaks through the bottlenecks of traditional counting devices in terms of accuracy, installation, and system integration. With reliable infrared sensing technology, flexible WiFi/4G dual wireless connectivity options, and open cloud integration capabilities, the upgraded infrared passenger flow counter (SUNPN infrared passenger flow counter) has become the cost-effective WiFi/4G wireless passenger flow sensor choice for global businesses and engineering integrators.

【XF】

 
Product Model WiFi Version: SP-FP111   4G Version: SP-FP112
Infrared Operating Frequency Band 860nm 180hz~240hz
Installation Method Fixed installation on both sides of the channel, aligned on the same horizontal line
Detection Range <Short Distance>Indoor 1m-10m, Outdoor 1m-6m
<Medium Distance >Indoor 1m-12m, Outdoor 1m-8m
<Long Distance >Indoor 1m-15m, Outdoor 1m-9m
Accuracy Rate Up to 97% for normal single-person entry & exit under standard environments
Installation Height 1.2m-1.4m
Power SP-FP111: 0.0004W~3.7W     SP-FP112: 0.0004W~1.85W
Power Supply 3.7V Lithium Battery (5000mAh) / Type-C Wired Power Supply
Communication Method SP-FP111: WiFi (2.4GHz/5GHz), Bluetooth 5.1
SP-FP112: Global CAT1 Network, Bluetooth 5.1
IP Addressing DHCP/Static
Data Upload Method HTTP JSON
Offline Cache 3400 entries
Battery Life Up to 1 year (Recording interval: 5min / Upload interval: 5min)
Working Environment Operating Temperature: -20°C~55°C
Operating Humidity: 10~80%RH (non-condensing)
Storage Temperature: -40°C~70°C
Storage Humidity: 5~90%RH (non-condensing)
Product Dimensions Dimensions (mm): 78×64×30   Weight (kg): 0.15 / unit
Package Specifications Dimensions (mm): 240×100×95   Weight (kg): 0.5 / set (with accessories)
Outer Carton Specifications Dimensions (mm): 500×500×250 (20 sets per carton)
Weight (kg): 11 / carton

Dual WiFi/4G wireless free-wiring deployment & easy installation


As a mature WiFi/4G wireless customer flow sensor and upgraded Infrared customer flow counter, the SUNPN Infrared people counter abandons complicated wired construction. It adopts adhesive paste mounting without drilling, equipped with built-in CAT.1 4G and dual-band WiFi module; sites without network access can use the 4G version directly with SIM card plug-in, greatly reducing construction cycle and decoration damage costs for on-site installation.

High-precision bidirectional infrared counting with low power consumption


The Infrared people counter relies on infrared beam occlusion principle to realize automatic inbound & outbound distinction with up to 97% counting accuracy under standard environment. Built-in large-capacity rechargeable battery supports 12 months long standby, low-power circuit design avoids frequent power maintenance, solving miscount and frequent battery replacement drawbacks of traditional Infrared customer flow counter.

Open API cloud docking & multi-dimensional big data statistics


This WiFi/4G wireless customer flow sensor supports standard HTTP&JSON protocol and open cloud API, enabling seamless data sync with user ERP, store management system and self-built data platform. Users check minute/hour/month/year passenger flow data via mobile APP and PC cloud backend, support offline data cache and Excel report export to realize refined data operation management.
 

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